Terms and conditions

  • All prices are in Euro and include VAT (19%)
  • Car rental prices include driver services, fuel costs as well as parking and toll fees
  • Payment for services is possible by bank transfer, credit card or cash to the driver.
  • When paying by credit card the customer will be charged additional 4% of the total amount for settlement services.
  • Minimum rental period is two hours (except for transfer to the airport)
  • Waiting 30 minutes are included in cost of service, further waiting time will be charged hourly
  • Smoking is prohibited in any of our vehicles. On request, the driver can make a stop for a smoke break
  • The clients assume full financial liability for any damage caused by them or any members of their party to the vehicle during the rental time
  • In case of mechanical breakdown while on charter the company will replace a damaged vehicle with the vehicle of the same class
  • The company is not responsible for delays or trip termination due to weather, traffic or unsafe road conditions (i.e.: acts of nature, accidents, etc.)
In case of cancellation the following fees apply:
  • reservations cancelled more than 7 days prior to departure – 10% of the price
  • reservations cancelled within 7 days prior to departure – 25% of the price
  • reservations cancelled within 2 days prior to departure – 50% of the price
  • reservations cancelled within 24 hrs. prior to departure – 100% of the price